The library continues to keep pace with changing community needs whilst supporting the traditional services that public expect and deserve.

Each year our Information Services team ensure thousands of new items are added to the collection and old, outdated stock is removed. This is a constant and challenging task, particularly as new formats are often emerging onto the market.

If you have need a hand to find something in our collection any of our friendly staff will be happy to help you out. Just ask. If the enquiry requires further research the Information Services section will undertake an in-depth search on your behalf. Enquiries can be submitted online by emailing the Reference Librarian.

The library strives to provide a positive experience for our patrons. All our staff work tirelessly to make your visit a satisfying one. Our Customer Services section make sure the quality of service remains high across all of our branches. For details of locations click here.

The library also provides access to a wide range of technologies, which are overseen by our IT section. All our branches provide free public access Internet, with the Forster and Tea Gardens branches also providing free wireless Internet access. In addition, Forster Library provides technology that allows disabled Internet and PC access.

At Great Lakes we also are actively involved in events for the whole community. Our Outreach Services section holds many activities, programs and events each year. Details of upcoming events can be found in the What's On Section. The library offers a range events targetted at children and young adults, with programs such as Tiny Turtles and Turtle Time running in both Forster and Tea Gardens Library. Click here for more details on the library's Children's and Youth services. You may also be interested in the events held by the Friends of the Great Lakes Library Service (FOGLLS).

We have a range of other specialised services:

• Visit our Home Library Service page for more information on this service
• Our Genealogy Services homepage can help you with your family history needs
• Community bus
• Vision Disability Service
• Special Needs Equipment